The Best Bed & Breakfast Inn in San Francisco
A Victorian Bed & Breakfast Inn
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The Chateau Tivoli B&B's Frequently Asked Questions

Questions About the B&B:

Where are you located? Is the neighborhood safe?
We are located in the Alamo Square Historic District. Our district is filled with gorgeously-restored Victorians dating from the 1880s, including the iconic "Painted Ladies" of Alamo Square Park.
Our district is part of a larger neighborhood called the Western Addition, which also includes Hayes Valley, the Fillmore Jazz District, Japantown, and the North of Panhandle (NoPa) neighborhood.
We consider our area friendly and safe.

What kind of parking is available?
Parking is first-come, first-serve on the street only. We do not have reserved parking. Street parking is free. Restrictions, such as weekly street cleaning, are posted block-by-block. Please curb the vehicle wheels.
Beginning 1 September, 2015, street parking will no longer be available for non-resident vehicles. There is a parking garage at 1470 Eddy St. (@ Fillmore) with overnight parking for approximately $25. The garage does not offer in/out privileges.
Temporary permits costing $20 for overnight on-street parking are available, but these permits do not guarantee a space - the street parking remains first-come, first-serve.
If you are interested in purchasing a temporary permit for overnight street parking, please contact our office directly at +1-415-776-5462.

Can I take public transportation from the San Francisco Airport (SFO) to the B&B? How much does it cost?
Yes, you can. The total cost is approximately $10/person.
From SFO:
- Follow the BART signs to the subway station on the terminal's lower level.
- Board any northbound train.
- Exit at Powell Street Station.
- Exit the subway station at Powell & Market Sts., where the cable cars turn around.
- Walk to the sidewalk bus stop for the #5 Fulton bus, heading west (outbound) towards Ocean Beach.  Ride to the McAllister & Pierce stop. (Please note: the #5L bus runs a limited route and stops at McAllister & Fillmore instead.)
- Exit at McAllister & Pierce. Walk down McAllister 1 block and turn left at Steiner Street. We are the last building on the left, at the intersection of Steiner and Golden Gate Avenue.

How far are you from Fisherman's Wharf, Chinatown, or Union Square? Can I walk there?
We are 3.2 miles (5.2 km) from Fisherman?s Wharf, 2.5 miles (4 km) from Chinatown, and 2 miles (3.2 km) from Union Square. Our guests usually take public transportation to these areas.

Is public transportation easily available in your area?
Yes. There are two bus lines within 2 blocks (#22 and #5/5L) and several others within 7 blocks. The cable cars are located downtown and provide access only to Fisherman's Wharf, Chinatown and Union Square.

Where can I walk to from the B&B?
3 blocks -- Alamo Square Park and the Painted Ladies
3 blocks -- Divisadero Street, lined with local restaurants, shops, coffee houses, and featuring live music venue The Independent
4 blocks -- The Fillmore Jazz District, featuring Yoshi's Jazz Club and famed music club The Fillmore
6 blocks -- Japantown and the Sundance Kabuki Cinema
8 blocks -- Pacific Heights (north) or Hayes Valley (south) - Both are charming neighborhoods packed with restaurants, coffee houses and boutiques
16 blocks -- Haight-Ashbury, a 25-minute walk...dig it, man! Plus, the Panhandle area of Golden Gate Park (the main park is a 10-minute bus ride from the B&B)

Is there an elevator available?
We are a walk-up building with no elevator.
We regret we are unable to assist with luggage. We ask guests to be prepared to carry their luggage up/down the stairs.

What size beds do the rooms have?
Most of our guest rooms have full-size beds, about 53 inches (134 cm) wide by 75 inches (190 cm) long.
The Aimee Crocker Room and Luisa Tetrazzini Suite have queen-size beds, about 60 inches (152 cm) wide by 80 inches (203 cm) long.
The Mark Twain Suite is the only room with a king-size bed, about 76 inches (193 cm) wide by 80 inches (203 cm) long.
Our rollaway beds are twin-sized, about 38 inches (96 cm) wide by 75 (190 cm) long.

Do the rooms have air conditioning?
San Francisco's year-round weather averages between 60-70 degrees F (15-21 degrees C), so air conditioning is unnecessary.

Do the bathrooms have showers or bathtubs?
Six bathrooms have showers. Three bathrooms have antique claw-foot tubs with either a fixed showerhead or a European-style handheld shower handle.

Are there any T.V.s in the B&B?
We don't have T.V.s but we do offer books, magazines and board games.

Do you have Wi-fi?
Yes. We have a complimentary secure wireless network in the main floor/lobby area. We're upgrading it to cover the rest of the building.

Do you have a computer for guest use?
We don't have a communal computer but we are happy to assist you in our office with online check-in and boarding passes.

Do you allow children?
Yes! We welcome children of all ages. We have a portable crib and high chair available.

Do you allow pets?
We only allow service animals with medical licenses.

Do you have rollaway beds available?
Yes, we have a limited number of twin rollaway beds, which must be reserved in advance. Please inquire when booking as some rooms cannot accommodate a rollaway bed.

Do you serve breakfast? Do you offer other dining?
Yes, we offer a continental buffet Monday-Friday from 8-10 am, and a weekend champagne breakfast with seatings at 9 and 10 am. (The continental breakfast is a cold breakfast.)
Breakfasts are served in our dining room but guests are welcome to take dining back to their rooms.
We also offer an afternoon wine-and-cheese reception each day in our parlor, usually from 4-6 pm. Self-serve tea is available in the dining room and coffee is available upon request.

Is the dining included in the room rates?
Yes, our room rates are package rates that include the breakfast, wine-and-cheese reception and tea/coffee.

Do you accommodate dietary needs?
Yes, please contact us at least 7 days prior to arrival with any dietary requests.

Do you accommodate gift item requests (flowers, champagne, etc.)?
Yes, please contact us at least 7 days prior to arrival with any gift item requests. A $25 service fee applies to all gift orders.

Do you accept Bed& gift cards?
We are one of many properties with a profile on Bed& that does not participate in their gift card program.

Is the Chateau Tivoli family-owned?
Yes. We have always been independently owned and operated, and the current family has owned the property since 1997.

Questions About San Francisco:

If I want to visit Alcatraz, how far in advance do I need to buy tickets?
For a summertime visit (June-August), we recommend booking at least 1 month in advance. For all other times, 1 week is usually sufficient.

How do I book Alcatraz tickets?
Alcatraz tickets can only be booked online or purchased in person at Pier 33.

What's San Francisco's weather like in the winter?
San Francisco's winters are mild. Daytime temperatures are usually 50-54 degrees F (10-13 degrees C), and nighttime temperatures are usually 38-42 degrees F (3-6 degrees C). Fog, rain and strong, cold winds are frequent, especially near the ocean. We are not cold enough for snow or ice.

Is a car necessary to see the city?
Not at all. San Francisco is a small, compact city measuring seven miles (11 km) wide. We encourage guests to come without a car. All major areas of the city are accessible by public transit. There are many shops and restaurants within walking distance of the B&B, and our innkeepers can also call taxis.

Are there any city events I should be aware of when planning my trip?
Several annual events are large enough to interrupt transportation and impact visitor sights:
May - Bay to Breakers 12K Running Race - City-wide
June - LGBT Pride Parade - Market St., Civic Center
September - Oracle Software Conference (60K+ participants) - Downtown, Moscone Center
October - Fleet Week - Fisherman's Wharf
October - Hardly Strictly Bluegrass Music Festival (70K+ participants) - Golden Gate Park
October - SalesForce Software Conference (120K+ participants) - Downtown, Moscone Center

The Chateau Tivoli
1057 Steiner Street
San Francisco, CA 94115
(800) 228-1647
(415) 776-5462
Fax: (415) 776-0505

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